RTE's SYSPRO Users Support Program
Many of our clients have expressed a desire for simple, convenient access to RTE technical support. We offer this program as a way to encourage our clients to contact us as their first line of support. At RTE, we want to resolve issues before they turn into major problems.

In response to client requests, we established the RTE SYSPRO User Support Program. This program provides a full year of software technical support for an annual fee. We want you to be able to depend on our resources so you can make the best use of your resources.

• SYSPRO software support

• Toll-free number, email, fax, web site

• Online forums / FTP Site

• Periodic web overview of enhancements

• Annual SYSPRO optimization review

• Upgrade readiness assessment (Issue 10, Version 7)

• Reduced rate for RTE professional services

Benefits

• Increase staff productivity

• Minimize work interruptions

• Optimize software functionality

• Budget support costs annually

• Prevent application erosion

12/18/2006 - RTE Announces SYSPRO Issue 10 Upgrade Services
As your technology partner, RTE can provide business and technology experience to help you get the most out of your software systems and ultimately, to help your business grow. RTE can provide any or all of the following services to those of you who would like some assistance throughout the upgrade process. Learn More

10/23/2006 - RTE Offers SYSPRO User Support Program
RTE is pleased to introduce the RTE SYSPRO User Support Program. This program provides a full year of software technical support for an annual fee. We want you to be able to depend on our resources so you can make the best use of your resources.

08/01/2006 - RTE Introduces New Service Dispatch Process
To better serve our clients, RTE introduces a new Service Dispatch Process. All calls for service will centralized and managed through this process. Also, RTE has added a toll free number for your added convenience:
1-866-580-rite (1-866-580-7483).